Frequently Asked Questions

Artwork & Prints

• What is the difference between an Original Painting and a Print?
Original paintings are one-of-a-kind, hand-painted watercolor artworks created by me. Prints are high-quality reproductions of my original paintings and may be available in different sizes.

• Are the original paintings hand-painted?
Yes, every original painting is individually hand-painted in watercolor by me. Each piece is unique and created as an original work of art.

• Will the colours look exactly the same as shown on the website?
I make every effort to display the colours as accurately as possible. However, slight variations may occur due to different screen settings, displays, and lighting conditions.

Ordering

• How can I place an order?
Simply select the artwork you wish to purchase, choose the available option such as Original or Print, add it to your cart, and complete the checkout process.

• Can I purchase a sold-out artwork?
Sold-out original paintings are no longer available for purchase. You may contact me to enquire about similar artworks or future releases.

Shipping & Delivery

• Do you ship within India?
Yes, I ship original artworks and prints across India.

• Do you offer international shipping?
Yes, international shipping is available to eligible destinations. Shipping charges depend on the destination and the size of the order.

• How long does shipping take?
Delivery time depends on the destination and shipping method selected. International orders may take additional time due to customs clearance.

• How is the artwork packaged?
Each artwork is carefully and securely packaged to protect it from bending, moisture, and damage during transit.

• Will I receive a tracking number?
Yes, tracking details will be shared once your order has been dispatched, wherever tracking is available for the selected shipping service.

• Which countries do you ship to?
International shipping is available to eligible destinations. Available shipping options and charges will be shown at checkout.

Returns & Cancellations

• Do you accept returns?
Returns are accepted only if the artwork arrives damaged. Please contact me within 14 days of delivery and share clear photographs of the damaged artwork and its packaging.

• Can I cancel my order?
Cancellation requests must be made before the order is dispatched. Once an order has been dispatched, cancellation may no longer be possible.

• What should I do if my artwork arrives damaged?
Please contact me as soon as possible after delivery and share clear photographs of the damaged artwork and its packaging. I will review the issue and guide you through the next steps.